Mortgages Explained is a whole of market mortgage broker based in the North West, providing expert advice on mortgages and protection products to individuals, landlords, and investors. Our team is dedicated to providing a friendly, honest, and personalized service, ensuring that our clients receive the best possible outcome for their financial situation.
Our Services
As a whole of market broker, we have access to the largest panel of mortgage lenders, allowing us to compare and recommend the most suitable mortgage products for our clients. Our services extend to all types of mortgages, including:
- First Time Buyers
- Home Movers
- Remortgages
- Buy To Let
- Let To Buy
- Credit Improvers
- Adverse Credit
We also offer expert advice on financial protection products, including life insurance, income protection, and critical illness cover. Our aim is to provide our clients with peace of mind, knowing that they are properly protected against the unexpected.
Why Choose Mortgages Explained?
At Mortgages Explained, we pride ourselves on our friendly, approachable service. Our experienced team takes the time to understand our clients' individual circumstances, providing personalized advice and guidance every step of the way. We believe that honesty and transparency are key to building strong relationships with our clients, and we strive to provide a stress-free experience from initial consultation to completion.
Our Expertise
Our proprietor, Tanya Cilia, is a CII qualified Mortgage and Protection Adviser with extensive experience in the financial industry. She has in-depth knowledge of the mortgage and protection markets, ensuring that clients receive expert advice and guidance.
Our Mission
At Mortgages Explained, our mission is to provide exceptional customer service, ensuring that our clients receive the best possible outcome for their financial situation. We strive to build long-term relationships, providing ongoing support and guidance to our clients as their financial circumstances evolve.
Get in Touch
If you are seeking expert advice on mortgages or protection products, please do not hesitate to contact us. We would be delighted to discuss your individual circumstances and provide personalized guidance and recommendations. You can reach us by phone on 01257 754665, email adviser@tanyamortgagesexplained.com, or by submitting an enquiry through our website.
Overall Experience
The reviews highlight the exceptional service provided by Tanya, with all customers expressing their satisfaction with her expertise, communication, and professionalism.
Key Strengths
- Mortgage Expertise: Tanya's extensive knowledge of the mortgage market is praised by multiple reviewers, who appreciate her ability to secure the best deals and provide independent advice.
- Communication: Reviewers commend Tanya's excellent communication skills, citing her prompt responses to queries, clear explanations of complex processes, and ability to keep them informed throughout the mortgage application process.
- Personalized Service: Tanya is described as personable, approachable, and supportive, with many reviewers feeling confident and reassured by her involvement in their mortgage applications.
Common Themes
- First-Time Buyers: Several reviewers, including Camille Houghton, Bethany Salem, Olivia Ann-Marie Barlow, and Gethin Jones, highlight Tanya's invaluable support and guidance as first-time buyers, making the process much simpler and less daunting.
- Repeat Business: Kap B. and Ben McManus mention their continued use of Tanya's services, citing her efficiency, knowledge, and excellent service.
