Your Mortgage, Made Easy.
At Chartwell Mortgage Services, we understand that securing a mortgage is a significant life event. It's about achieving homeownership, building a future, and creating lasting memories. We also understand that navigating the complex world of mortgages can be daunting. That's where we come in.
Our Values
Our core values guide everything we do:
- Respect: We treat every client with dignity and professionalism.
- Transparency: We are open and honest in all our dealings.
- Integrity: We maintain the highest ethical standards and attention to detail.
- Accessibility: We strive to make the mortgage process as straightforward and accessible as possible.
Our Expertise
With over 13 years of experience, our team of qualified and experienced mortgage advisors can:
- Recommend the right mortgage product based on your individual needs and financial situation.
- Negotiate competitive rates and terms from leading lenders.
- Guide you through the entire process, from application to completion.
- Offer innovative solutions tailored to your unique situation.
Our Services
We offer a comprehensive range of services to meet your needs, including:
- Mortgage advice: Finding the right mortgage with the best possible terms.
- Protection planning: Identifying and securing the right insurance coverage for your needs.
- Financial planning: Holistic guidance on managing your finances and achieving financial goals.
- Client portal: Access to your mortgage journey in one convenient place.
Our Commitment
At Chartwell Mortgage Services, we are committed to:
- Providing personalized and tailored advice.
- Delivering exceptional customer service.
- Staying at the forefront of industry knowledge and technology.
- Building lasting relationships with our clients.
Chartwell Mortgage Services: A Mixed Bag of Experiences
The reviews for Chartwell Mortgage Services have been a mixed bag, with both positive and negative experiences shared by customers. One reviewer, Robyn Cooke, had a very disappointing experience with Lydia, finding her to be rude and unprofessional. However, many other reviewers have had positive experiences with other advisors at Chartwell, such as Mike Quirk and Lydia Johnson, who were described as helpful, kind, and reassuring throughout the mortgage application process.
Professionalism and Support
Some reviewers have praised the professionalism and support provided by Chartwell advisors, such as Andy Storey, who found Dominic and Tom to be supportive and caring, and Alimotu Akinfolarin, who appreciated Lydia's patient response to her emails. Other reviewers have also Mentioned the excellent communication skills of the advisors, including Jules Holt, who praised Tom's ability to find the best deal available.
Difficulty with Communication
One reviewer, Nadeem, did experience some difficulties with communication, stating that he had to ask multiple times for answers to his questions, but ultimately found Mike Quirk to be helpful and patient. Another reviewer, Michael Pearson, appreciated the clear and concise communication provided by Mike and the team at Chartwell, which made the entire process easy and stress-free.
Recommendations
Many reviewers have recommended Chartwell Mortgage Services to others, stating that they have had positive experiences with the company. For example, Phoebe Collins highly recommended Mike Quirk, and Alimotu Akinfolarin would recommend Chartwell over and over again. Only one reviewer, Robyn Cooke, would not recommend Lydia Johnson to anyone who is self-employed.
