Get personalised award-winning mortgage advice today
At Mortgage Advice Bureau, we understand that finding the right mortgage can be a daunting task, especially with the vast array of options available in the market. That's why we're here to help. Our team of expert mortgage advisers work tirelessly to provide you with personalized, award-winning mortgage advice, ensuring that you get the best deal possible.
We work with lenders and advisers across the country, so we do the hard work for you. Our team will search the market to find the most suitable mortgage solution tailored to your individual circumstances. With our expertise, you can rest assured that you're in good hands.
Our Services
We offer a comprehensive range of mortgage services, including:
- First-time buyer mortgages
- Remortgaging
- Buy-to-let mortgages
- Lifetime mortgages
- Wills and protection
Our experienced mortgage advisers will guide you through the entire mortgage process, from calculating how much you can borrow to finding the perfect mortgage deal for your circumstances. We'll also provide you with expert advice on remortgaging, buying a property, and protecting your family and home.
Why Choose Us
At Mortgage Advice Bureau, we pride ourselves on our excellent customer service and expert mortgage advice. With a 4.9/5 average customer rating based on over 26,000 verified reviews, you can trust that you're in good hands. Our team of mortgage advisers will work with you to understand your needs and provide personalized guidance every step of the way.
Our Mission
Our mission is to provide you with expert, unbiased mortgage advice, ensuring that you get the best possible deal for your circumstances. We believe that finding the right mortgage should be a straightforward and stress-free process, and we're committed to making that a reality for you.
Overall Impression
The reviews of Mortgage Advice Bureau (MAB) are mixed, with both positive and negative comments.
Friendly and Professional Service
Several reviewers praised MAB's friendly and professional service. Jessica Howell and Jed Fentem both rated MAB 5 stars, mentioning the excellent service they received from Luca, Karolina, and Pete, respectively. They appreciated the helpfulness and professionalism of the staff, which made the mortgage process stress-free and efficient.
Committed to Delivering High Standards
Ian Giles also gave MAB 5 stars, commending the team's commitment to delivering high standards of service to all customers. Mir Gabare, another 5-star reviewer, felt like part of a family at MAB, where employees can make a name for themselves.
Poor Service and Communication
However, some reviewers had a poor experience with MAB. Gj, David Hammond, and Matthew Herbert all rated MAB 1 star, citing poor service and communication. Gj was unhappy with the lack of a summary after providing a raft of information. David Hammond struggled to get responses from head office, and Matthew Herbert had a dreadful time dealing with MAB, including a lost BTL property and unpaid fees.
Unprofessional Receptionist
Julie Joolzzz also rated MAB 1 star, mainly due to the unprofessional receptionist at the Pride Park office. The receptionist was rude, discussing a personal matter on the phone and giving poor directions, which wasted their time.
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