Our Promise and Guarantee
Welcome to InTouch Financial Advice, where our expert financial advisors are dedicated to providing you with clear advice for all your mortgage, protection, and financial planning needs. With decades of experience as professional financial advisors, we offer a comprehensive range of services, including mortgages, protection, general insurance, wills and probate, and wealth management.
At InTouch Financial Advice, we understand that finding the right mortgage or insurance deal can be challenging due to various financial circumstances. Our team of experienced advisors can help you navigate these challenges, whether you're employed, self-employed, a zero-hours worker, on probation, or have past credit problems. We are committed to finding the best solution for your unique situation, providing you with the life you desire and the protection you need.
As a leading Mortgage and Protection company, we pride ourselves on delivering exceptional customer service. With a focus on transparency and integrity, we offer a fee-free service for property purchases, while charging a fee for remortgage services depending on the complexity of your needs. Our aim is to provide a personalised service tailored to your individual requirements.
Our Services
*Mortgages*: Whether you're a first-time buyer, next-time buyer, remortgaging, or seeking an adverse mortgage, our expert advisors can help you navigate the mortgage market and find the best deal for your unique circumstances.
*Protection*: Our extensive protection services include life insurance, critical illness cover, income protection, home and contents insurance, and more. We understand the importance of safeguarding your home and family, and our advisors are committed to finding the best coverage to meet your needs.
*Wills and Financial Planning*: At InTouch Financial Advice, we offer a comprehensive wills and probate service, ensuring that your assets are distributed according to your wishes. Additionally, we provide wealth management and pension advice through our referral service, assisting you in achieving your long-term financial goals.
With a strong focus on customer service, our expert financial advisors are on hand to provide clear advice and tailored solutions for your unique situation. Our commitment to our clients and our expertise in the industry set us apart as a trusted provider of financial services.
At InTouch Financial Advice, we go above and beyond to deliver exceptional service, ensuring that our clients' best interests are at the heart of everything we do. With over 30 years of experience, our dedicated and passionate team has achieved remarkable results for our clients, all without charging a penny in fees. We are proud to be a fee-free service, ensuring that our customers receive the gold standard of financial advice, no matter their financial situation.
Frequently Asked Questions
As a leading Mortgage and Protection company, we understand that you may have questions about our services. Here are some of our most frequently asked questions:
*Are you an independent advisor?*
While InTouch Financial isn't an independent advisor, we have a wide range of options available to advise you on the right mortgage or insurance service for your specific needs and circumstances. We are not limited in the solutions we can offer.
*How much will InTouch charge me for using your services?*
Our service charter ensures that where possible, we will elect to be paid by the lender or provider. This approach minimises your initial outlay, ensuring affordability and accessibility for all our clients. However, there may be circumstances where a fee will be necessary. Your advisor will discuss any fees in detail with you before proceeding.
*Can you help me with my mortgage and my insurance?*
Absolutely! Many of our clients return to us for advice on life insurance or home insurance after receiving mortgage advice. We specialise in both areas and are well-placed to offer our expertise for mortgages and insurance separately or as a single package.
*Do you complete the mortgage application for me?*
Yes, our experienced advisors can guide you through the mortgage application process, ensuring that all necessary information is provided, and the application is submitted correctly. We are here to support you every step of the way.
Disappointing Experience
One reviewer, Darren Walker, had a terrible experience with Intouch Financial, rating them 1 star and warning others to avoid them. He felt misinformed about the mortgage terms and had to learn the hard way that a 56k deposit only qualified him for a 35-year mortgage, not 20 years.
Excellent Service
The majority of reviewers, however, had a fantastic experience with Intouch Financial. They praised the company's professionalism, friendliness, and expertise. Many reviewers mentioned specific advisors, such as Adam, Georgia, Jan, and Matthew, who went above and beyond to help them navigate the mortgage application process.
Speed and Efficiency
Several reviewers noted that the company's service was extremely fast and efficient. For example, Helen Nicholson was impressed that they managed to get her a mortgage offer in just 2 weeks, while Charlton Mason praised the team's quick responses to his numerous emails.
Personal Touch
Many reviewers appreciated the personal attention they received from the advisors, who took the time to explain the process clearly and answer their questions. Lisa Bentham was grateful for Andrew's patience and help, while Lauren Brown felt that no question was too small or silly.
Quality of Service
Reviewers consistently praised the company's professional service, knowledgeable advisors, and helpful communication. David Park noted that the company offered a range of products and had friendly advisors, while Rachele Robertson appreciated their seamless process.
