Finding the right mortgage solution to help you grow your wealth
At The Mortgage Works, we're committed to providing flexible and tailored mortgage solutions for buy-to-let investors. As part of Nationwide Building Society, we've been helping landlords and portfolio managers achieve their goals for over three decades. Our team is dedicated to understanding the complexities of the buy-to-let market and providing expert guidance to help you make informed decisions.
Our Services
We offer a range of mortgage options for buy-to-let investors, designed to cater to individual needs. Our services include:
- Limited Company Mortgages: We provide mortgage solutions for limited companies, allowing you to purchase or refinance properties as a company. Our expert team will guide you through the process, ensuring a seamless transition.
- Portfolio Landlords: Whether you're expanding your portfolio or looking to restructure your investments, we'll work with you to create a tailored mortgage solution.
- Self-Employed Landlords: As a self-employed landlord, you may face unique financial challenges. Our experts will help you navigate the process, ensuring you receive the right mortgage solution for your situation.
- Houses in Multiple Occupation (HMOs): We understand that HMOs require specialized financing. Our team will work closely with you to find a mortgage that meets your specific needs.
Why Choose The Mortgage Works?
At The Mortgage Works, we pride ourselves on:
- Expert Knowledge: Our team consists of experienced mortgage professionals, dedicated to understanding the complexities of the buy-to-let market.
- Flexible Solutions: We offer a range of mortgage options, allowing you to find a solution that suits your financial situation and goals.
- Personalized Service: Our team takes the time to understand your individual needs, ensuring a tailored approach to your mortgage needs.
- Expert Guidance: From mortgage application to property management, our experts will guide you through the process, ensuring a smooth transition.
Get in Touch
If you're looking for a mortgage solution for your buy-to-let property, get in touch with our team today. We're here to help you navigate the mortgage process, providing expert guidance and support every step of the way.
Poor Customer Service and Issues with Mortgage Process
The majority of customers who have reviewed Nationwide have had a negative experience with the company. Many have expressed frustration with the lack of modern communication tools, such as an app or email address, making it necessary to use snail mail to interact with the company.
Lack of Responsiveness and Delayed Responses
Multiple customers have reported waiting for extended periods for responses to their queries, including forms for probate purposes and mortgage-related paperwork. Some have even had to follow up multiple times to receive necessary documents, only to be told it would take additional time.
Unhelpful and Rude Staff
Several customers have reported dealing with unhelpful, rude, or incompetent staff, who have failed to provide adequate assistance or have caused unnecessary stress. Some have even been charged incorrectly or without their consent.
Specific Issues with Mortgage Holiday and Product Fees
One customer reported being charged for a mortgage holiday during the COVID-19 pandemic, while another customer had issues with product fees and mortgage brokers.
Positive Feedback
A few customers have reported having positive experiences with The Mortgage Works, citing helpful and understanding staff.
